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Is it time to leave your job?

Call center Q&A: How to handle burnout?

Maintaining motivation, positivity, and productivity in the BPO industry requires managing the stress that comes with maintaining a work-life balance. It’ll increase your capacity to prevent burnout, which can affect both your health and your capacity to carry out your job obligations if you manage your stress effectively.

If you want to maintain your physical and emotional well-being while pursuing a successful career, you must learn how to manage burnout in a call center environment. 

In this article, we will give you these five tips and tricks to handle your burnout if you’re working for a BPO company. But first, let’s discuss and get a full understanding of its meaning.

Is it time to leave your job?

Sometimes we get tired at work. It’s like everything is a routine. But, when the bad days begin to outweigh the good ones, you might think twice, because maybe it’s time for a change. After all, your work should fill you with energy, not suck the life out of you. It should be something that excites you rather than frightens you. 

Having a job, you can’t stand has the potential to harm not only your professional relationships but also your mental and physical health. So how will you know when you feel like it’s finally time to leave your job?


In this article, we will give you signs. Just keep on reading!


Is it time to leave your job?

1. You are no longer being challenged

Staying in a job where you aren’t pushing yourself to learn new skills or have career growth can leave you feeling like you are approaching a dead end. It is one thing to love what you do and to do it well, but if you’re only doing the bare minimum, it might be a clear indication to quit your job and find a more fulfilling role. Staying in this type of situation might limit your growth potential and also lead to feelings of resentment. 

2. There is no room for advancement

It is expected that your manager should be helping you advance professionally. If they’re not, that can be a clear sign of a lack of opportunity for growth and advancement. If you’re unable to qualify for promotions at a large company, consider looking for something else. And that goes for new businesses as well. Small companies often lack established career paths. But it’s a problem if management is not willing to discuss how your role may change as the team expands. Even in an ambiguous startup environment, there needs to be a plan for career development. If you’re wondering whether you have stayed at your company for too long, it might be time to leave it.

3. The work environment is toxic

If you feel uneasy at work, it’s time to quit. It is a clear indication of a hostile workplace, a bad work-life balance, or worse, burnout. When management focuses on the negative rather than balancing criticism with praise, it can be a sign of a toxic workplace environment. It includes constant gossiping, significant turnover, and an unwillingness to encourage employees to engage in open communication. You should feel comfortable enough at work to voice your opinion. If your co-workers are constantly complaining and your boss is an unpleasant micromanager, it’s time to find an environment that fits you well.

4. You are compromising your values

Just like personal values, work values have to do with your preferences, purpose, and chosen or desired path. It is essential to consider these values as you explore your current job satisfaction level and think about your future career development or growth. If you feel like you must compromise your morals in order to keep your job, that’s a huge red flag (you might think twice or more if that’s the case). Have you ever felt pressured to manipulate key performance indicators (KPIs) to receive better performance incentives? When you find yourself consistently operating in those gray areas, it could be a clear indication that it’s time to leave your job.

5. Your pay doesn’t reflect your responsibilities and performance.

If your company is unable or unwilling to pay you fairly for the work you’re doing, you might consider finding another job. While you should be receiving regular cost-of-living raises at a minimum, your compensation should also reflect your responsibilities and performance. Being undercompensated can signify a disconnect between how you and the company view your value and growth potential. And staying in this situation will lead to frustration and resentment over time. Always remember that there are other companies out there that will pay you what you’re worth.

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