Are you passionate about travel and customer service? Join our growing team in Makati City as a Customer Service Representative (CSR) for a leading Travel account.
Key Responsibilities:
As a CSR, you will handle a variety of customer concerns using a computerized system in a call center environment. Your main duties will include:
Responding to customer inquiries via phone, chat, or email using standardized scripts and procedures
Gathering relevant information, researching issues, and accurately logging customer interactions
Clearly communicating solutions and resolution options in a professional and timely manner
Informing customers about services and offers while assessing their needs
Ensuring high customer satisfaction through personalized assistance and efficient support
Providing coaching, training, or guidance to new or junior team members when required
Job Requirements :
To qualify for this role, candidates should meet the following:
Can start as soon as possible
Amenable to work on-site in Makati City
Filipino citizen or holds valid residency status
Good verbal, listening, and written communication skills in English
Open to High School Graduates
This is your chance to become part of a supportive team, gain valuable experience, and grow in the exciting world of Travel and Customer support. Apply now to jumpstart your career in a dynamic and rewarding environment!
Take your career to the next level! Join a team that values your talent, passion, and ambition.
Why Choose Us?
Career Growth: We are committed to helping you reach your full potential through continuous learning and skill enhancement.
Competitive Compensation: Enjoy competitive salary packages, health benefits, and performance bonuses.
Positive Work Culture: We believe in fostering a positive and supportive atmosphere where you can thrive and grow.
Kick-start your career in customer service! Send us a message. Don’t miss this opportunity to thrive in a rewarding role! 
