Award-winning

BPO Provider

At Orbit Teleservices, we become a seamless extension of your business and provide you and your customers with award-winning, industry-recognized, unparalleled customer service.

Complete

Contact Center Services

Establish your brand as the premier resource in your industry by delivering superior customer service at every contact point with Orbit Teleservices.

inbound

Contact Center Services

Your customers deserve a world-class customer experience. Orbit Teleservices delivers award-winning, industry-recognized, unparalleled customer service.

outbound

Contact Center Services

Looking for an outbound call center to help you meet your organization’s goals, increase sales, save you money, and expand your business? You’ll need an outbound BPO service.

Our Company Values

Why Orbit Teleservices is a Company You’ll Be Proud to Partner With.

With 30 years of call center experience, Orbit Telesrvices is one of the leading call center companies in the world. We got here by adhering to a set of core values. Here’s what sets us apart:

Our People Are Our Most Important Asset.

While we undoubtedly rely on technology in this industry, we’ve learned to put people first. We empower our employees to go above and beyond. That way, we can foster the success of each of the thousands of companies we work with.

Why core values matter at Orbit Teleservices?

Our entire business model is centered around customers.

We are about PEOPLE.

We care about PEOPLE.

And, we also build PEOPLE.

Built on 30 years of contact center experience, Orbit Teleservices is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets.

Many companies strive to create an established culture that is fulfilling and purposeful. At Orbit, we do our best to identify what our core values are and we permeate that into our culture and values in our daily practice and work environment.

When you partner with Orbit, you can rest assured that your customers are being taken care of. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.

Each of our core value clearly defines what we value in our relationships. Whether it’s a partner or an employee that works for us, we set standards that share how we conduct business and how we treat our clients and employees. Our customer-centric approach is one that will be the number one priority in designing and implementing our call center plans for you. We are your extended partner and not just a vendor. We seek to accommodate your business needs with integrity and collaboration.

OUR CORE VALUES SET US APART:

Why core values matter at Orbit Teleservices?

1- Customer Focused

2- Acts of Kindness

3- Teamwork

4- Continuous Improvement

5- Have Fun

Careers

Inbound Customer Service

Whether inbound contact is made via phone, email, social media, a website form or a live chat box, customers expect to reach a live agent any time that they need you.

Outbound Sales

In an outbound center, we don’t take calls from customers—instead, our agents call the customer. Outbound services traditionally include telemarketing, sales, surveys, and customer retention calls.

Interactive Voice Response

A custom-designed Interactive Voice Response (IVR) telephone system ensures that your primary point of contact with customers is easy and direct.

Email Customer Service

Contact us to discover the many benefits of incorporating Orbit’s custom email support services into your customer communication strategy.

Online Live Chat

Drive conversions and strengthen brand loyalty by offering online visitors on-demand customer support.

Social Media Customer Service

With social media support, you can stay on top of all your social profiles effortlessly—24/7, every day of the year.

Contact Us

Quezon City, Philippines & Cebu Philippines

09058074208
apply.cebu@orbit-teleservices.com
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