Non-Voice Travel Account – MAKATI
Kickstart your career in the BPO industry by joining our Non-Voice Travel Account in Makati! We are looking for enthusiastic, detail-oriented individuals to provide exceptional customer support through chat and email—no calls involved. If you have a passion for travel, enjoy helping people, and are looking for a non-voice role, this opportunity is perfect for you.
No previous BPO experience is required—we provide full training and onboarding. This is an excellent opportunity for fresh graduates or career shifters looking to break into the BPO industry and grow within a global company.
Job Responsibilities for Non-Voice :
Respond to customer inquiries via chat and email in a timely and professional manner
Assist with booking, rebooking, cancellations, and general travel-related questions
Provide accurate and clear information about travel policies, schedules, and pricing
Document all customer interactions in the system accurately
Follow standard procedures and protocols for troubleshooting and escalation
Maintain a high level of customer satisfaction through efficient support and communication
Job Requirements for Travel Account :
High School or Senior High School graduate; college level or graduate preferred
With or without BPO experience
Freshers are welcome to apply
Strong written English communication skills
Detail-oriented and tech-savvy
Must be willing to work onsite in Makati
Open to shifting schedules.
We’re currently hiring for non-voice account positions — perfect for those who prefer working behind the scenes!
What you can expect:
Competitive hourly wage – including overtime pay, paid vacation days, holidays, and sick leave.
Comprehensive training program – including a Mentorship Program that equips you with the skills and knowledge needed to excel in your role and handle customer inquiries effectively.
Opportunities for career advancement – which include training, certifications, and skill development.
Friendly and supportive work environment – Experience a welcoming and supportive work environment where teamwork and collaboration thrive.
We welcome applications from individuals of all backgrounds and abilities. Your unique skills and passion are what make our team thrive.
