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Customer Service Representative – For HS Graduates

Customer Service Representative for HS graduates
Customer Service Representative for HS graduates

Customer Service Representative - For HS Graduates!

We are actively hiring Customer Service Representative For HS Graduates, who are eager to begin a professional career. In this role, you’ll be the first point of contact for customers, helping them with inquiries, providing product or service information, and resolving issues with a positive attitude. No prior experience is required – we provide full training and ongoing support to help you succeed. This is a great opportunity to build valuable skills in a fast-paced, team-oriented environment.

Job Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or live chat
  • Provide accurate information regarding products, services, orders, and policies
  • Handle customer complaints and resolve issues efficiently and empathetically
  • Document all customer interactions clearly and accurately in our system
  • Follow communication procedures, guidelines, and best practices
  • Coordinate with team members and other departments to find solutions
  • Maintain a positive, professional attitude in all interactions
  • Meet performance targets related to customer satisfaction, response time, and issue resolution
  • Stay updated on company products, services, and policies through ongoing training

Job Requirements for Customer Service Representative:

  • High school diploma or equivalent is required
  • Strong verbal and written communication skills
  • Good listening skills and attention to detail
  • Basic computer knowledge (e.g., typing, navigating systems, using email/chat platforms)
  • Ability to remain calm and courteous when dealing with difficult situations
  • A team player who is dependable and eager to learn
  • Strong time management and organizational skills
  • Willingness to work flexible hours, including weekends or holidays, if needed
  • Previous experience in customer service, retail, or a call center environment (preferred but not required)
  • Familiarity with CRM software or support tools like Zendesk, Intercom, or Salesforce (preferred but not required)
  • Bilingual abilities are a plus (preferred but not required)

We welcome recent high school graduates and career shifters to apply! If you’re friendly, motivated, and ready to start your career in customer service — we’d love to hear from you.

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