Customer Service Representative - For HS Graduates!
We are actively hiring Customer Service Representative For HS Graduates, who are eager to begin a professional career. In this role, you’ll be the first point of contact for customers, helping them with inquiries, providing product or service information, and resolving issues with a positive attitude. No prior experience is required – we provide full training and ongoing support to help you succeed. This is a great opportunity to build valuable skills in a fast-paced, team-oriented environment.
Job Responsibilities:
- Respond promptly to customer inquiries via phone, email, or live chat
- Provide accurate information regarding products, services, orders, and policies
- Handle customer complaints and resolve issues efficiently and empathetically
- Document all customer interactions clearly and accurately in our system
- Follow communication procedures, guidelines, and best practices
- Coordinate with team members and other departments to find solutions
- Maintain a positive, professional attitude in all interactions
- Meet performance targets related to customer satisfaction, response time, and issue resolution
- Stay updated on company products, services, and policies through ongoing training
Job Requirements for Customer Service Representative:
- High school diploma or equivalent is required
- Strong verbal and written communication skills
- Good listening skills and attention to detail
- Basic computer knowledge (e.g., typing, navigating systems, using email/chat platforms)
- Ability to remain calm and courteous when dealing with difficult situations
- A team player who is dependable and eager to learn
- Strong time management and organizational skills
- Willingness to work flexible hours, including weekends or holidays, if needed
- Previous experience in customer service, retail, or a call center environment (preferred but not required)
- Familiarity with CRM software or support tools like Zendesk, Intercom, or Salesforce (preferred but not required)
- Bilingual abilities are a plus (preferred but not required)
We welcome recent high school graduates and career shifters to apply! If you’re friendly, motivated, and ready to start your career in customer service — we’d love to hear from you.
