We are looking for enthusiastic and service-oriented individuals to join our team as Customer Service Representative in Makati. This is your opportunity to be part of a leading BPO company that values growth, teamwork, and excellent customer service.
As a CSR, you will be responsible for providing assistance to customers via phone, email, or chat. You’ll help address product or service inquiries, troubleshoot concerns, and deliver solutions that lead to a positive customer experience.
Job Responsibilities as Customer Service Representative :
Handle customer inquiries professionally and efficiently via calls, chat, or email
Resolve concerns related to products, billing, accounts, or general services
Document all customer interactions accurately in internal systems
Follow company protocols and maintain a courteous, helpful tone
Escalate complex issues to the appropriate department when needed
Meet key performance metrics related to quality, productivity, and customer satisfaction
Job Requirements for CSR in Makati
High school graduate (old curriculum), Senior High School graduate, or ALS passer
No BPO experience required – freshers and career shifters are welcome
Good English communication and interpersonal skills
Basic computer skills and familiarity with digital tools
Must be willing to work onsite in Makati
Open to shifting schedules.
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Why Choose Us? Career Growth: We are committed to helping you reach your full potential through continuous learning and skill enhancement.
Competitive Compensation: Enjoy competitive salary packages, health benefits, and performance bonuses. Positive Work Culture: We believe in fostering a positive and supportive atmosphere where you can thrive and grow.
Kick-start your career in customer service! Send us a message. Don’t miss this opportunity to thrive in a rewarding role!
