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Wanted! 315 Call Center Agent- Ortigas Site

Job Responsibilities :

  • Provides basic information to customers on accounts, orders, payments, products, and services
  • Using a computerized system responds to customer questions in a call center environment.
  • May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Gathers information, researches/resolves inquiries, and logs customer calls.
  • Communicate appropriate options for resolution in a timely manner.

Job Requirements for Call Center Agent- Ortigas Site

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.