Urgently Hiring! Customer Service Representative | Earn up to 26K+
Job Responsibilities:
- Resolves consumer challenges on the initial call/contact whenever possible without having to transfer caller.
- Uses escalation procedures as necessary.
- Finishes, goes through and maintains pertinent paperwork and information.
- Being aware of the customers’ wishes by means of productive listening and questioning skills
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.