NO BPO Experience Needed - CSR for Travel Account
Job Responsibilities :
- Provide first rate know-how and case determination on the subject of plan coverage and accounts
- Adhere to written guidelines by consumers in controlling users.
- Answer individual inquiries, as well as consult individuals to obtain full knowledge of what information is being asked for.
- Monitor Phone Checking for answers from the management company so call returns are done in a well-timed way.
Job Requirements - Pioneer Account for Customer Service Representative
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.