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Join our Healthcare Account| Start ASAP!​

Join our Healthcare Account| Start ASAP!

Job Responsibilities :

  • Handle inbound customer service support calls from established customers.
  • Cross-sell value-added services or products that are offered by the company.
  • Provide consistent, superior service to every customer by utilizing all available tools and resources.
  • Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
  • Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve.
  • Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution.

Job Requirements foHealthcare Account| Start ASAP!​

  • Can start ASAP
  • Amenable to work on-site
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • With or without BPO or call center experience
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)