Healthcare Account Specialist- Sta. Mesa site
Job Responsibilities:
- Provides continuing service by providing direct deposit forms; and processing changes in beneficiary and policy loan applications.
- Provides death benefits by delivering policy proceeds; and reassessing client needs.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
- Responding to patients via telephone to assess needs and answer general questions regarding treatment options
- Handling physician appointments
Job Requirements for Healthcare Account Specialist- Sta. Mesa site
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)