Get the Job ASAP! Customer Service Agent
Job Responsibilities :
- Adhere to approved measures by customers in managing customers.
- Receive incoming telephone calls from individuals
- Answer professional problems, as well as request people to get hold of a full understanding of what important info is being wanted.
- Document all telephone calls when considering inquiries
- Monitor Contact Tracking for replies from admin staff members so call returns are done in a prompt course.
Job Requirements for Customer Service Agent
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.