Fincancial Logistics Account - CSR
Job Responsibilities:
- Research and resolve customer disputes in a timely manner.
- Review and approve orders on hold and escalate for approval as needed.
- Review and process customer deductions.
- Work with various internal departments to gather supporting documentation to determine the validity of deducted amounts.
Job Requirements for CSR Agent - Start ASAP!
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)