Customer Support Representative - Quezon City site
Job Responsibilities:
- Provide steady, superior service to every customer by making use of all available programs and resources
- Implement customer service programs when recommended.
- Measure and match up service levels when needed.
- Make guidelines to enhance operations and technical enhancements.
- Using a computerized system, , responds to customer questions in a call center environment.
Job Requirements for Customer Support Representative - Quezon City site
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)