Customer Service Representative - QC site
Job Responsibilities:
- Informing customers on vacation plans, e.G. Visas and passports
- Giving entry pass to clients
- Always keeping prospects updated with any kind of changes
- Handling grievances or repayments (not among the list of perks, but somebody’s got to take action)
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.