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Customer Service Representative - Pasig site

Customer Service Representative - Pasig site

Job Responsibilities :

  • Prepares recognized standard information to track workload, , response time, and quality of input.
  • Answers phone voice messages and presents facts/ help to clients.
  • inspects mail, fax, and electronic mail to give client suggestions.
  • Performs computer/online methods to answer to customer inquiries..
  • Communicate with customers on the phone or through written correspondence to fix concerns.

Job Requirements for Customer Service Representative - Pasig site‚Äč

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
  • Amenable to working on-site
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.