CSR- Telco Account | EARN UP TO 28K
Job Responsibilities :
Execute customer service programs when needed.
Gauge and evaluate service levels when required.
Make concepts to develop processes and specialized enhancements.
Using a computerized system responds to consumer queries in a call center environment.
May execute one or more of the following: Replies to telephone queries and grievances using standard scripts and operations.
Job Requirements for CSR- Telco Account | EARN UP TO 28K
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
Amenable to work on-site
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.