Customer Service Representative | Open for HS/SHS Graduates
Job Responsibilities :
- Measure and balance service levels when considered necessary.
- Make suggestions to greatly improve steps and technical improvements.
- Using a digital program, respond to customer inquiries in a call center environment.
- May perform one or more of the following: Respond to telephone inquiries and complaints using basic scripts and procedures.
- Gathers specifics, researches/resolves questions, and logs customer calls.
Job Requirements for Customer Service Representative | Open for HS/SHS Graduates
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to work on-site
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.