Customer Service Representative -NO BPO Experience Needed
Job Responsibilities:
- Discovering the customers’ expectations via effective listening and questioning skills
- Dealing Operating with all calls politely, , courteously, professionally & assertively
- Complementing customers’ requirements to Clients’ solutions and services
- Using arrangement and influencing methods to address objections and get the customers’ buy-in
- Communicating pertinent details to internal and external customers and sharing understanding with colleagues
Job Requirements for Customer Service Representative -NO BPO Experience Needed
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)