Customer Service Representative- High School Graduate
Job Responsibilities:
- monitors mail, fax and web mail to present user support.
- Manages computer/on-line rules for the objective of replying to client concerns..
- Communicates with client on the phone or by written correspondence to handle issues.
- Understand the customers’ expectations thru productive listening and questioning skills
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.