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Customer Service Representative- High School Graduate

Job Responsibilities:

  • monitors mail, fax and web mail to present user support.
  • Manages computer/on-line rules for the objective of replying to client concerns..
  • Communicates with client on the phone or by written correspondence to handle issues.
  • Understand the customers’ expectations thru productive listening and questioning skills

Job Requirements:

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.