Customer Service Representative for EASY Account
Job Responsibilities:
- Apply customer service systems when necessary.
- Gauge and examine support levels when necessitated.
- Make reviews to refine procedures and specialized advancements.
- Using a digitized system, takes action on consumer issues in a call center setting.
- May operate one or more of the following: Replies to phone problems and grievances using recognized standard scripts and operations.
- Gathers specifics, researches/resolves concerns, and records user phone calls.
Job Requirements for Healthcare Specialist- CSR
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)