Customer Service Representative - Pasig Site
Job Responsibilities :
Adhere to written criteria by prospect in working with consumers.
Answer individual questions, as well as ask individuals to get full knowledge of what information and facts are being asked for.
Document all inquiries about questions
Monitor Telephone Checking for reviews from management personnel so call returns are done in a well-timed method.
Follow-up with consumers within a 24-hour time regarding the preliminary telephone call-up. Even if it is to touch base and let the user know questions are still being studied.
Job Requirements for Customer Service Representative - Pasig Site
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.