Customer Service Representative - Davao Site
Job Responsibilities :
- Perform customer service systems when needed.
- Determine and examine support levels when really needed.
- Make ideas to develop procedures and specialized tweaks.
- Using a computer generated procedure, takes action to user enquiries in a call center setting.
- May conduct one or more of the following: Takes action to phone problems and grievances using standardized scripts and processes.
Job Requirements for Customer Service Representative - Davao Site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.