Customer Service Representative - Antiopolo Site
Job Responsibilities:
- Using a digital program, replies to user enquiries in a call center sector.
- May conduct one or more of the following: Takes action to call issues and grievances using basic scripts and processes.
- Gathers info, researches/resolves questions and records consumer phone calls.
- Communicates right kind of opportunities for completion in a prompt way.
- Informs users about solutions to choose from and determines consumer demands.
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.