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Customer Service Agent for DAYSHIFT Account!

Customer Service Agent for DAYSHIFT Account!

Job Responsibilities :

  • Provide steady, superior service to every customer by making use of all available programs and resources
  • Implement customer service programs when recommended.
  • Measure and match up service levels when needed.
  • Make guidelines to enhance operations and technical enhancements.
  • Using a computerized system, , responds to customer questions in a call center environment.

Job Requirements for Customer Service Agent- DAYSHIFT Account!

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.