Customer Service Agent
Job Responsibilities :
Adhere to prescribed standards by client in handling clients.
Receive incoming calls from participants
Answer participant questions, , as well as talk to participants to achieve full understanding of what critical information are being asked.
Document all calls with regards to inquires
Job Requirements for Customer Service Agent
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.