Customer Service Agent

Customer Service Agent

Job Responsibilities :

  • Adhere to prescribed standards by client in handling clients.
  • Receive incoming calls from participants
  • Answer participant questions, , as well as talk to participants to achieve full understanding of what critical information are being asked.
  • Document all calls with regards to inquires

Job Requirements for Customer Service Agent

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.