Customer Service Agent
Job Responsibilities :
- Adhere to prescribed standards by client in handling clients.
- Receive incoming calls from participants
- Answer participant questions, , as well as talk to participants to achieve full understanding of what critical information are being asked.
- Document all calls with regards to inquires
Job Requirements for Customer Service Agent
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.