Customer Care Associate- Parañaque site
Job Responsibilities :
Assist with placing, replacing, crediting, and tracking, orders received via email and or fax
Identify trends and communicate results to the management staff, sales force, and the customer
Utilize multiple tools and resources for account, program, and insurance-related inquiries.
Provide excellent customer service through active listening
Job Requirements for Customer Care Associate- Parañaque site:
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.