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CSR for Travel Account - Ayala site

Job Responsibilities :

  • Generate alternate reservation plans in the event adjustments come up in advance of or for the duration of the particular trip
  • Generate bookings for organized vacations, such as resorts and airlines
  • Check-in with clientele with regards to vacation options and help to make changes as needed
  • Organize the utilization of extra miles as well as other advantages that customers desire to use

Job Requirements for CSR for Travel Account - Ayala site

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
  • Amenable to work on-site
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.