200 Customer Service Representative - Taguig site
Job Responsibilities :
- Examined and resolved medical claims by approving or denying documentation.
- Documented resolution of claims to support claim payment.
- Documented actions, maintained quality customer service, and ensured legal compliance.
- Determined insurance coverage.
- Maintained on-going file management and review for all assigned cases.
Job Requirements for CSR for Telco Account - Pasig Ortigas site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.