facebook pixel
CSR for Healthcare Account - QC site

CSR for Healthcare Account - QC site

Job Responsibilities:

  • Identify trends and communicate results to the management staff, sales force, and the customer
  • Utilize multiple tools and resources for account, program, and insurance-related inquiries.
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

Job Requirements for CSR for Healthcare Account - QC site

  • Can start ASAP
  • Amenable to work on-site
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • With or without BPO or call center experience
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)