Answer participant inquiries, as well as inquire participants to attain full knowledge of what specifics are being expected.
Monitor Telephone Checking for reviews from administrative personnel so call returns are done in a well-timed style.
Follow-up with consumers within a 24-hour period of time when it comes to the initial telephone call up. Even if it is to just touch base and let user know questions is still being studied.
Cross sell useful expert services or solutions given by the company
Job Requirements for CSR Agent - Start ASAP!
Can start ASAP
Amenable to work on-site
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
With or without BPO or call center experience
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)