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CSR Agent - Start ASAP! - Mandaluyong site

CSR Agent - Start ASAP! - Mandaluyong site

Job Responsibilities:

  • Answer participant inquiries, as well as inquire participants to attain full knowledge of what specifics are being expected.
  • Monitor Telephone Checking for reviews from administrative personnel so call returns are done in a well-timed style.
  • Follow-up with consumers within a 24-hour period of time when it comes to the initial telephone call up. Even if it is to just touch base and let user know questions is still being studied.
  • Cross sell useful expert services or solutions given by the company

Job Requirements for CSR Agent - Start ASAP!

  • Can start ASAP
  • Amenable to work on-site
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • With or without BPO or call center experience
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)