Call Center for Healthcare Account (Quezon-City)
Looking to grow your career in the healthcare BPO industry? We’re hiring Customer Service Representatives for our Call Center Healthcare account in Quezon City. This is an excellent opportunity for individuals passionate about customer service and looking to make a difference in the healthcare space.
Job Responsibilities:
As a Call Center, you will play a vital role in delivering high-quality support to patients and Healthcare clients. Your responsibilities will include:
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Responding to inbound calls and handling customer inquiries with professionalism and empathy
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Assisting patients with appointment scheduling, billing concerns, and medical service information
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Using internal systems to accurately document and manage customer information
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Troubleshooting and resolving issues efficiently, following standard procedures
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Collaborating with team members and healthcare providers to ensure smooth service delivery
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Maintaining confidentiality and complying with healthcare data privacy standards
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Providing clear, concise, and helpful communication throughout each customer interaction
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Job Requirements for Call Center for Healthcare Account (Quezon-City):
To qualify for this position, you must meet the following criteria:
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At least 6 months of BPO experience is required
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College undergraduates are welcome to apply
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Strong English communication skills, both verbal and written
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Willingness to work on-site in Quezon City
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Ability to work on shifting schedules.
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Good problem-solving skills and a customer-focused mindset
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Familiarity with call center tools and CRM systems is a plus
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Are you on the hunt for the perfect job opportunity? 
Look no further! This could be exactly what you’ve been searching for!
Why Choose Us?
Career Growth: We are committed to helping you reach your full potential through continuous learning and skill enhancement.
Competitive Compensation: Enjoy competitive salary packages, health benefits, and performance bonuses. Positive Work Culture: We believe in fostering a positive and supportive atmosphere where you can thrive and grow.
Kick-start your career in customer service! Send us a message. Don’t miss this opportunity to thrive in a rewarding role! 