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  • Can start ASAP.
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing) but NOT required
  • Amenable to working on-site OR hybrid
  • With or WITHOUT BPO or call center experience are welcome

Call Center Agent

Job Responsibilities:

  • Conveys with user on the telephone or by using written communication to deal with considerations.
  • Resolves user problems on the first call/contact whenever possible without having to transfer caller.
  • Practices escalation processes as recommended.
  • Finishes, goes through and retains relevant forms and information.

Job Qualifications: