Can start ASAP.- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing) but NOT required
- Amenable to working on-site OR hybrid
- With or WITHOUT BPO or call center experience are welcome
Call Center Agent
Job Responsibilities:
- Conveys with user on the telephone or by using written communication to deal with considerations.
- Resolves user problems on the first call/contact whenever possible without having to transfer caller.
- Practices escalation processes as recommended.
- Finishes, goes through and retains relevant forms and information.