Call Center Agent - Ortigas Site
Job Responsibilities :
- Using arbitration and influencing training to resolve arguments and obtain the customers’ buy-in
- Presenting appropriate resources to internal and external users and spreading learning with colleagues
- Adhering to contracted activities, achieving essential job criteria, goals, and objectives
- Present the very best help and walk-through for US Prospects.
Job Requirements for Call Center Agent - Ortigas Site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.