Call Center Agent - Open for HS Graduate
Job Responsibilities :
- Escalates problem accounts and knows how to find pertinent information in searching for a resolution.
- Serves as a primary point of contact for internal and external customers to resolve billing issues
- Performs daily billing reconciliation
- Performs all manual and automated billing tasks
- Prepares proforma invoices as needed
- Assists in accounting system maintenance and process improvements
Job Requirements: Call Center Agent - Open for HS Graduate
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.