Call Center Agent for Retail Account
Job Responsibilities :
Maintain accurate and complete customer account information.
Assist in determining pricing quotes for customers.
Coordinate with Account Mangers in determining new business opportunities with potential customers.
Provide responses to customer inquiries in a professional manner.
Resolve customer issues/concerns promptly.
Job Requirements for Call Center Agent for Retail Account
Can start ASAP
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
Amenable to working on-site or hybrid
BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
With or without BPO or call center experience for College undergraduates and graduates.