Call Center Agent for Retail Account
Job Responsibilities :
- Maintain accurate and complete customer account information.
- Assist in determining pricing quotes for customers.
- Coordinate with Account Mangers in determining new business opportunities with potential customers.
- Provide responses to customer inquiries in a professional manner.
- Resolve customer issues/concerns promptly.
Job Requirements for Call Center Agent for Retail Account
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.