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Call Center Agent for Banking Account

Job Responsibilities:

  • Documented resolution of claims to support claim payment.
  • ┬áDocumented actions, maintained quality customer service, ensured legal compliance.
  • Determined insurance coverage.
  • Maintained on-going file management and review for all assigned cases.

Job Requirements:

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.