Call Center Agent for Banking Account
Job Responsibilities:
- Documented resolution of claims to support claim payment.
- Documented actions, maintained quality customer service, ensured legal compliance.
- Determined insurance coverage.
- Maintained on-going file management and review for all assigned cases.
Job Requirements:
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.