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Call Center Agent - Cebu site

Job Responsibilities:

  • Perform customer service systems when needed.
  • Determine and examine support levels when really needed.
  • Make ideas to develop procedures and specialized tweaks.
  • Using a computer generated procedure, takes action to user enquiries in a call center setting.

Job Requirements:

  • Good to excellent
  • English communication skills.
  • Good listening skills.
  • Handle inbound and outbound calls from patients and healthcare providers.
  • Analyze and determine the eligibility of medical claims.