Call Center Agent - Cebu site
Job Responsibilities:
- Perform customer service systems when needed.
- Determine and examine support levels when really needed.
- Make ideas to develop procedures and specialized tweaks.
- Using a computer generated procedure, takes action to user enquiries in a call center setting.
Job Requirements:
- Good to excellent
- English communication skills.
- Good listening skills.
- Handle inbound and outbound calls from patients and healthcare providers.
- Analyze and determine the eligibility of medical claims.