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Call Center Agent - Cebu City

Job Responsibilities :

  • Handle incoming customer service support calls from an established customer
  • Cross-sell value-added services or products offered by the company
  • Provide steady, superior service to every customer by making use of all available programs and resources
  • Performs customer service and account service for each client

Job Requirements for Call Center Agent - Cebu City

  • Can start ASAP
  • Filipino Citizen, or hold relevant residence status
  • Good verbal, listening, and communication skills. Preferred language: English.
  • Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
  • Amenable to working on-site or hybrid
  • BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
  • With or without BPO or call center experience for College undergraduates and graduates.