Apply Now! Be a Customer Service Representative - Mandaluyong site
Job Responsibilities :
Ensure customer satisfaction by providing high-quality customer service.
Support and manage existing customer accounts.
Provide daily support of business operations to customers.
Identify business initiatives and improvements.
Prepare business presentations and reports for customers.
Job Requirements for Customer Service Representative - Mandaluyong site
Adhere to prescribed standards by clients in handling clients.
Receive incoming calls from participants
Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.
Document all calls with regard to inquires
Monitor Call Tracking for responses from administrative groups so call returns are done in a timely path.