Apply Now! Be a Customer Service Representative - Mandaluyong site
Job Responsibilities :
- Ensure customer satisfaction by providing high-quality customer service.
- Support and manage existing customer accounts.
- Provide daily support of business operations to customers.
- Identify business initiatives and improvements.
- Prepare business presentations and reports for customers.
Job Requirements for Customer Service Representative - Mandaluyong site
- Adhere to prescribed standards by clients in handling clients.
- Receive incoming calls from participants
- Answer participant questions, as well as talk to participants to achieve a full understanding of what critical information is being asked.
- Document all calls with regard to inquires
- Monitor Call Tracking for responses from administrative groups so call returns are done in a timely path.