Customer Service Representative - Open to Freshers
Job Responsibilities :
• Communicates with customer on the phone or by written correspondence to clear up concerns.
• Understand the customers’ requirements thru efficient listening and questioning skills
• Dealing Doing business with all enquiries tactfully, courteously, properly & assertively
• Matching customers’ preferences to Clients’ equipment and services
• Using arbitration and influencing experience to take care of arguments and generate the customers’ buy-in
Job Requirements for Customer Service Representative - Open to Freshers
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to work on-site
- With or without BPO or call center experience