Customer Service Representative - Pasig site
Job Responsibilities :
- Prepares recognized standard information to track workload, , response time, and quality of input.
- Answers phone voice messages and presents facts/ help to clients.
- inspects mail, fax, and electronic mail to give client suggestions.
- Performs computer/online methods to answer to customer inquiries..
- Communicate with customers on the phone or through written correspondence to fix concerns.
Job Requirements for Customer Service Representative - Pasig site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.