Pioneer CSR Insurance Account - Mandaluyong site
Job Responsibilities :
- Assists in the resolution of outstanding invoice problems from past-due accounts.
- Responds to inquiries from customers or external collection resources.
- May place calls or send messages to those with unresolved issues.
- Acquires job skills and learns company policies and procedures to complete routine tasks. Utilizes a developing knowledge of business tools and processes.
- Under close supervision, can apply company principles to educate and provide basic resolution tools regarding collection transactions for all clients.
Job Requirements for Pioneer CSR Insurance Account - Mandaluyong site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)
- Amenable to working on-site
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.