Customer Service Representative - Pasig Site
Job Responsibilities :
- Adhere to written criteria by prospect in working with consumers.
- Answer individual questions, as well as ask individuals to get full knowledge of what information and facts are being asked for.
- Document all inquiries about questions
- Monitor Telephone Checking for reviews from management personnel so call returns are done in a well-timed method.
- Follow-up with consumers within a 24-hour time regarding the preliminary telephone call-up. Even if it is to touch base and let the user know questions are still being studied.
Job Requirements for Customer Service Representative - Pasig Site
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.