Call Center Agent - Cebu City
Job Responsibilities :
- Handle incoming customer service support calls from an established customer
- Cross-sell value-added services or products offered by the company
- Provide steady, superior service to every customer by making use of all available programs and resources
- Performs customer service and account service for each client
Job Requirements for Call Center Agent - Cebu City
- Can start ASAP
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
- Amenable to working on-site or hybrid
- BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates.
- With or without BPO or call center experience for College undergraduates and graduates.